The Novato Police Department Lobby is open. All other City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

COVID-19 (novel coronavirus) information and resources

Novato Response Team

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Launched in April 2012, the Novato Response Team (NRT) is a proactive, problem-oriented policing team, with the flexibility to engage in emerging challenges. Funded by a U.S. Department of Justice Community Oriented Policing Services (COPS) hiring grant, NRT is able to facilitate enhanced interdepartmental efforts and be a leader in executing integrated, proactive services for crime prevention and targeted enforcement programs. This includes building programs with apartment complex managers and other multi-family housing units, as well as focusing on school safety, gang and drug activities, and homelessness.


NRT consists of a Sergeant and 2 Officers. In addition to working with other law enforcement agencies, the team regularly collaborates with numerous community organizations, such as local businesses, non-profits, City of Novato Code Enforcement, Department of Public Works, and Marin County Health and Human Services. 


Below are a few highlights of the NRT’s community involvement:

Homeless Liaison

NRT encompasses the Homeless Liaison position for the Novato Police Department. The Homeless Liaison collaborates with Marin County Health and Human Services social workers and a variety of Marin County resources to aid Novato’s homeless population. The proactive efforts of the Novato Police Department’s Homeless Liaison have resulted in transient individuals receiving housing, employment opportunities, and mental health treatment.

Homelessness is not illegal. Due to recent case law, many previous laws surrounding homelessness are no longer enforceable. Transient populations have increased across the United States. Due to the increase in transient populations across the United States, many communities have experienced full shelters. NRT works with the community, including businesses, to find innovative solutions to complaints and concerns surrounding our transient population.

Crime Free Multi-Housing Program

The Crime Free Multi-Housing program is recognized worldwide as the leading crime prevention program targeted at reducing crime, drugs, and gangs in multi-unit housing properties. Novato launched the program in 2014 and it is the first of its kind in Marin County. The benefits of becoming a “Crime Free” property is endless: more stable, satisfied residents, lower maintenance costs and insurance rates, and increased property values. For more information on the program and the steps one needs to take to become certified, visit:

Since its inception, the Novato Police Department has certified 18 properties. As of May 2020, the following properties are members of the City’s Crime Free Multi-Housing Program*.

  • Wyndover Apartments
  • Warner Creek Apartments
  • Marion Park Apartments
  • Pacheco Villas
  • 1221 Vallejo Avenue
  • 815 Sweetser Avenue
  • 1100 Fourth Street
  • 1033 Sixth Street
  • La Casa Apartments
  • The Villas at Hamilton
  • Bay Vista/Creekside
  • 1721 Novato Boulevard
  • 1000 Eighth Street
  • 1020 Third Street
  • 59 Ignacio Lane
  • 46 Clay Court
  • Ignacio Gardens Apartments
  •  Cowbarn Apartments

If you are interested in attending a future crime free class, please call (415) 897-4361.

The Novato Police Department is proud to work with code enforcement staff and the Novato Fire Protection District to partner with the community and provide hands-on safety and prevention techniques. The Department is pleased to offer regular trainings for property managers on a variety of topics including: lease agreements, eviction and resident screening issues, and how to properly deal with criminal activity.

Education & Outreach

NRT offers presentations and tips to community members and groups about a wide variety of topics: crime trends, general safety tips, and CPTED (Crime Prevention Through Environmental Design) improvements. NRT also offers “Active Shooter” trainings and building security walk-throughs to local businesses.

 Active Shooter Presentation


Resources and Contacts

  • Downtown Streets Team - 415-991-5267



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