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The Novato Police Department Lobby is open. All other City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

COVID-19 (novel coronavirus) information and resources

Online Resale Inspection

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UPDATE AS OF 4/13/2020 

Under the most recent Shelter in Place Order (SIP), the Marin County Health Officer and State of California have deemed real estate transactions as an essential business.

Per safety protocols instituted by management to protect staff and members of the community, to help prevent the spread of COVID-19 and comply with SIP directives physical inspections are not possible at this time.

As such, to meet City Municipal Code and help facilitate real estate transactions, we have temporarily modified the Resale Program and fees to provide you with a permit history of the property.

The modified fee for Single Family homes is $183.00, Condos/townhomes is $158.00, Single Family home with an accessory dwelling and duplexes is $208.00, and Unapproved/vacant lots is $146.00. Multi-Family properties will be charged a minimum per hour fee, per number of units, based on a cost recovery rate of $177.00 per hour. A multi-family property is one of 3 units or more.  

Applications will be available on line only, except for multi-family properties. Applications for multi-family properties will be available by email utilizing a Credit Card Approval letter. For an application of a Multi-family property, please email afletcher@novato.orgor call 415-899-8921.

Just follow the instructions below to begin the on-line process. Once payment has been received, staff will process your application and email the report to you within 7 business days. A ‘New Home Owner Card’ will be attached with the report. As with the full report, the New Home Owner Card is to be signed by the new owner/buyer, and returned to us.

If you have a property which has already closed escrow during our SIP closure, and you were unable to apply for a Resale Report, there will be no ‘penalty’ for not completing a resale prior to sale.

In the future, proof of sale will be required showing the transaction occurred during our SIP closure. And, please keep in mind that any violations of municipal or building code remain with the property and therefore, might require corrective action that would be the responsibility of the buyer/new owner at a later date.

The health and safety of our community has always been of paramount importance to us so please, obey all county, state and federally mandated orders to assure you and your family are safe.

This modified program and fee(s) will be in effect up to 2 weeks after the SIP has been lifted. We will revert back to our normal program after that time. 

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Before beginning the online resale inspection request process, please review the following information. Please do not contact our office without reading all information below, as well as the resale instructions. Thank you.

Please read the instructions and then order the resale inspection.  Use the PERMIT option, not the INSPECTION option, after logging in. There is a resale form you MUST download and then add to the order during this process. Please note: We accept Visa or MasterCard ONLY.  Only the property owner or listing agent may pay.  A staff person will contact you within 48 business hours to schedule the inspection. See above for the most up to date information.

Important notes about the online process:

You must have a pdf reader, such as Adobe Acrobat, installed on your computer - use the link at the bottom of the page to download the reader at no cost.

Browser issues: If your browser opens in another window to enter credit card information (known as a "secure browser"), the online transaction will not work - payment will be made, but a resale record will not be created in the city database. The transaction must be paid for without leaving the browser window opened for the resale purchase. The payment window used during the resale process is PCI-compliant and secure.

City staff cannot provide technical support if the applicant is not able to complete the process and upload a completed resale application. Reading the instructions first will help minimize or eliminate technical difficulties.

The City of Novato recommends you verify whether or not your property is within the City limits. The residential portion of Bel Marin Keys is NOT within the City limits. Some areas of Center Rd, Indian Valley Rd., Atherton Ave., and Olive Ave., Ignacio, as well as other areas are not within the City limits. If an address that is entered is not found, call the city at 415-899-8989. Less is more when entering an address - for example: 922 Machin Ave will not show a result, but 922 Machin will.

We currently offer only Single Family and Condo resale orders online. Any property consisting of 2 units or more should be scheduled in person as extra fees are required.

A responsible adult must be present to accompany the inspector and provide access. This can be the seller, listing agent, or any other person over the age of 18 with a legal right to be there. The inspection can take up to 45 Minutes.

Resale inspection fees are as follows:

Single Family home: $274.00

Condo/Townhome: $236.00 (Note: Due to type of construction a condo/townhome may be classified as a Single Family Home*)

NOTE: Failure to keep a scheduled inspection appointment without calling 899-8989 to cancel/reschedule at least 24 hours prior to inspection will require a payment of an additional $60 fee. Refund amounts for a canceled inspection can be located in the City of Novato Application Fee Schedule paragraph 25, Table for Refunds for Resale Report Fees. To dispute the results of a resale inspection, read and complete this form.

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