Show/Hide

All City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

COVID-19 (novel coronavirus) information and resources

UPDATE 7/14/2020     RESUMPTION OF PHYSICAL RESALE INSPECTIONS/REPORTS

Beginning July 20, 2020, all applications for a Resale Report will again involve a physical inspection. Special COVID Protocols will need to be performed prior to, and during the inspection, verified by a signed Certification of Inspection. Download the Certification of Inspection here.  Certification must be submitted via email to afletcher@novato.org (or call 415-899-8921) prior to the inspection. View the full protocol here.

To help prevent the spread of COVID-19, there are several precautions in place to protect both staff and the public. It is optimal if the home can be vacated at least 24 hours prior. Only one person may accompany the inspector, all surfaces in the home, and inside all accessory structure(s) must be thoroughly disinfected. In addition, the surfaces of all exterior mechanical equipment such as pool equipment, A/C condensers, and electrical components must have been disinfected.

Other key points of the protocols are; whoever accompanies City staff must wear a mask, stay at least 6’ away, has not been exposed to anyone who has been diagnosed with COVID-19 within the last 14 days, and of course has not been diagnosed with COVID-19. All documentation will be passed electronically. 

All applications will be accepted online only except for multi-family properties, which consist of three or more units. Please call 415-899-8989 for multi-family applications. Special accommodations can be made if needed.

With the resumption of the physical inspection, the fees associated will return to those prior to the first Shelter in Place order in March, as approved by City Council and specified in the Fee Schedule.

$274.00 for Single Family

$236.00 for a condo/townhome

$219.00 for a vacant property

$311.00 for a duplex and SFD with an accessory dwelling unit ($274.00 plus $37.00)

 Multi-family properties (3 units or more) are $236.00 for the first unit, $37.00 for each additional unit  

After placing the order, staff will contact you within 48 business hours to schedule the appointment. Click here to go to the Resale page.

 

The City of Novato Code Enforcement Division Operates under the Community Development Department, in enforcement of City codes and ordinances, as well as state building, health and safety codes.

Our Mission

To maintain and enhance the quality of life by working with residents and business owners. To protect the health, safety and welfare of Novato residents. To achieve compliance through education of current municipal and state codes, in how they relate to residential and commercial properties.

To ensure the City of Novato maintains a livable community and preserves a standard of living, deserving of its residents and business owners.

Code Enforcement consists of three investigation sections:     

Code Enforcement

Investigates and enforces violations of the City of Novato Municipal Code, some state building codes and state health and safety codes. 

Periodic Housing Inspection Program and Caretaker Requirements

Code Enforcement staff proactively inspects hotels/motels, and multi-family communities consisting of three or more units under Municipal Code 4-14.

We do this to ensure proper maintenance of rental housing, identify and require correction of substandard housing conditions, and assist property owners to prevent conditions of deterioration and blight that could adversely affect economic conditions and the quality of life.

Residential Resale Reports

Code Enforcement staff inspects all residential properties, prior to transfer of ownership under Municipal Code 4-8.

In order to protect the welfare and legal interest of the seller and buyer during the sale or transfer of real property, information is gathered to assist in, but not guarantee, the disclosure of the permit history of the property from city records, which assists the city in abating public nuisances and enforcing established building and zoning ordinances.


See Housing, Zoning and Building Codes Appeals Board Vacancy information here.

_____________________________________________________________________________________ 

Reporting a Code Violation

There are many conditions on a property that may be in violation of the City of Novato Municipal Code or California Building Code, some conditions are more common than others. 
Please Note: Code Enforcement only investigates violations on private property.

Violations can be reported by completing the Code Enforcement Complaint Form. In order for a complaint to be investigated, the following information is required

  • location of potential violation
  • property owner name and phone number (if known)
  • description of potential violation
  • Your name, phone number, address and email address (this information is confidential)

Please submit your completed form either as an attachment via email, by dropping it off at City Administrative Offices, OR mailing it to:

City of Novato
Attn: Code Enforcement
922 Machin Ave
Novato, CA 94945

Complaints are investigated in the order they are submitted. Any possible violations which are or may be safety issues do take priority over all other complaints. A Code Enforcement Officer may contact you if further information is required. Note: Anonymous and/or incomplete complaints are not investigated.   

Denunciar una infracción de código

Las infracciones se pueden reportar completando el Formulario de Quejas de Cumplimiento de Códigos. Para que una queja sea investigada, se requiere la siguiente información:

  • ubicación de la posible violación
  • nombre del propietario y número de teléfono del propietario (si se conoce)
  • descripción de la posible violación
  • Su nombre, número de teléfono, dirección y dirección de correo electrónico (esta información es confidencial)
  • Por favor, imprima en inglés si es posible

Por favor envíe su formulario completo ya sea como un archivo adjunto por correo electrónico, dejándolo en las oficinas administrativas de la ciudad, o enviándolo por correo a:

City of Novato
Attn: Code Enforcement
922 Machin Ave
Novato, CA 94945

Las quejas se investigan en el orden en que se presentan. Cualquier posible violación que sea o pueda ser problemas de seguridad tienen prioridad sobre todas las demás quejas. Un oficial de cumplimiento de código puede ponerse en contacto con usted si se requiere más información. Nota: Las quejas anónimas y/o incompletas no se investigan.