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Public Health Orders in effect for Marin County
A Stay at Home (also known as Shelter-In-Place) Order is in place for Marin County until further notice. Marin County continues to ease some restrictions while practices to strengthen containment of COVID-19 are put into place.
Business Reopening Information (Marin Recovers)
The City of Novato is working closely with the County of Marin and Marin Health and Human Services (HHS) to monitor and respond to COVID-19, commonly known as novel coronavirus. We remain dedicated to providing the best possible service to our community, and we ask for your patience and understanding as some services will be altered or postponed in the interest of public health as we evaluate the risk to our community.
Stay Healthy Novato
The best way to reduce the risk of becoming infected with a respiratory virus, whether the flu or coronavirus, if to practice good hygiene:
- Wash your hands frequently with soap and water for at least 20 seconds, especially before eating, after blowing your nose, coughing, or sneezing.
- Use an alcohol-based hand sanitizer when soap and water is not available.
- Cover your cough or sneeze with a tissue or crook of your elbow (not your hands). If you use a tissue, throw it away and wash your hands afterward.
- Avoid touching your face.
- Stay home from work or school if you have a fever or are feeling sick.
- Avoid close contact with people who are sick.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. If you use wipes: remember to either throw (or bag and throw) the used wipes into the trash and NOT into the toilet. Wipes (even if labeled "flushable") can clog your toilets, the sewer pipe (private lateral) from your house to the public street sewer, or the public street sewers, and could result in additional health and safety issues. For more information, go to novatosan.com
- Get your flu shot to protect against flu.
What the City is doing to prepare for COVID-19
- Increasing cleaning schedule and sanitation efforts at City facilities.
- Promoting hand-washing and good hygiene at City facilities, restrooms and counters.
- Cancelling or postponing large, non-essential indoor events & meetings, including suspending programming at the Margaret Todd Senior Center per Marin HSS recommendations. More information on City events at novato.org/calendar.
- Coordinating outreach and information updates with Marin HSS.
- Developed a COVID-19 webpage for the community with information on health resources available and City updates.
- Participating in regular conference calls with the County and other regional response agencies to stay up-to-date and prepared to implement strategies to protect and inform our community.
- Sharing information with City staff on prevention strategies that emphasize hand-washing and staying home if they aren't feeling well.
Frequently Asked Questions
If this is an emergency, please call 9-1-1.
If you are experiencing a cough or fever, and if it is not an emergency, call your doctor’s office before going in.
All City facilities are closed for walk-in services until further notice. Here is some additional information by department:
- City Administration: The City Administration building and public-facing lobby at 922 Machin Avenue is closed. Essential services are available by phone, email or appointment only. If you have urgent City business, please call 415.899.8900. Department-specific contact information is available at novato.org/contactus.
- Police Department: The Novato Police Department lobby at 909 Machin is currently closed.
- Community Development: Our public counter is closed to walk-in services until further notice. Applications for new permits will continue to be accepted by email at email@example.com and by appointment only. To make an appointment, please call 415.899.8989. Additional information regarding code enforcement, planning and inspections is available at novato.org/CDD.
- Public Works: The Public Works Department continues to maintain essential services including maintenance related to critical infrastructure including streets, storm drains, pump stations and levees. These types of essential services include, but are not limited to, work to keep vegetation from blocking traffic signs and lines of sight for drivers and pedestrians; cleanup of leaves and debris that would otherwise clog public storm drains and potentially cause flooding; and response to the changing public health order by closing facilities and posting warning signs. Custodial services will continue for our buildings that remain open. Contact Public Works at firstname.lastname@example.org.
- Parks and Recreation: All of our recreation facilities are closed and on-site programs are cancelled until further notice. For questions regarding registrations and refunds, please email email@example.com. The Parks and Recreation Department is committed to staying connected with the community via social media and our website for #NovatoFUNatHome. Please visit our Virtual Recreation Center at novato.org/NovatoFUNathome or follow us on Facebook and Instagram @NovatoFun.
The City has prioritized holding City Council, Planning Commission and Design Review Commission meetings to conduct essential business during the County of Marin’s Stat at Home Order. In compliance with the local and state stay at home orders, and as allowed by Governor Gavin Newsom’s Executive Order N-29-20, the City will not offer an in-person meeting location for the public to attend these meetings and instead will hold them via teleconference.
Instructions on how to access each meeting, as well as a meeting access code, will be included with the meeting agenda packet and posted online at novato.org/agendas.