The Novato Police Department Lobby is open. All other City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

COVID-19 (novel coronavirus) information and resources

Coronavirus (COVID-19) Business Resources

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New Public Health Order Allows Additional Businesses to Operate


The Marin County Public Health Officer issued a new Public Health Order on May 15, 2020.  The order establishes which "Essential Businesses" can operate during the Shelter-in-Place and includes requirements for all businesses and recreation facilities that are allowed to operate to implement social distancing, face covering and cleaning protocols.


The May 15, 2020 health orders also establishes certain "Additional Businesses" under Appendix C-1 that are permitted to operate, subject to requirements set forth in the order or in separate industry-specific guidance by the Public Health Officer.  These businesses were selected to implement an initial measured expansion of commercial activity based on COVID-19 health-related considerations, including risks of transmission and the ability to substantially mitigate these risks. 


Under Appendix C-1Retail Stores and Retail Supply Chain Businesses are considered Additional Businesses and may operate with the following restrictions:


  • Retail Stores: retail stores may operate for curbside/outside pickup only. Customers may not enter the store.  The stores must have direct access to immediately adjacent sidewalks, street or alley area for pickup by customers using any mode of travel, without blocking pedestrian access or causing pedestrian or vehicle congestion.  Retail stores in an enclosed indoor shopping center that do not have direct access to adjacent sidewalk, street or alley area may not reopen at this time.
  • Businesses that Manufacture Goods Sold at Retail Stores: businesses that manufacture the goods sold at operating retail stores and have no more than 50 Personnel on site in the facility at any time are permitted to operate.
  • Businesses that Provide Retail Warehousing and Logistical Support:  businesses that provide warehousing and logistical support to operating retail stores and have no more than 50 Personnel on site in the facility at any time are permitted to operate.

Each Additional Business must prepare, post, implement and distribute to their Personnel a Site-Specific Protective Plan, as specified in the order, and a written health and safety plan that addresses all applicable best practices set for in relevant Health Officer directives, for each facility in the County frequented by personnel or members of the public.  Each Additional Business must also comply with Social Distancing Requirements as well as all relevant state guidance and local directives.


More information  is available online at



The City of Novato and its partner organizations recognize that the recent outbreak of the novel coronavirus, also known as COVID-19, is affecting Novato’s businesses. We are working closely with the County of Marin and Marin Health and Human Services (HHS) to monitor and respond to COVID-19, as well as gather resources and information for our community.

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Helpful Tips for Businesses and Workers Impacted by COVID-19

We are committed to helping our business community get through this uncertain time. Below please find information and resources for employers and workers impacted by COVID-19.

CARES Act and SBA Loans
Additional Lending Resources
Requirements for Essential Businesses
Employers Impacted by COVID-19
Workers Impacted by COVID-19
Governor's Office of Business & Economic Development (GO-Biz)
Tax Assistance
Local Business Partners & Non-Profit Support
Financial Institutions
Workplace Health and Safety
Eviction Moratorium & Mortgage Relief


read more ›

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