All City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

COVID-19 (novel coronavirus) information and resources


Press Enter to show all options, press Tab go to next option

Stay up-to-date on what is happening in your City of Novato:

  • Sign-up to receive notifications via e-mail and/or text message on topics YOU CHOOSE including news, events, and City Council meeting previews and highlights.
  • Check out our e-newsletter and sign-up to receive featured stories and information on city projects, programs, new initiatives, policy decisions, and helpful resident and business information.

New Guidelines Allow Indoor Retail, Home Cleaning

Post Date:06/11/2020 5:00 PM

Indoor retail sales, including auto dealerships, and personal cleaning services are allowed to proceed starting June 12 under the newest Marin County Public Health guidelines as long as certain restrictions are in place to help mitigate the spread the COVID-19 coronavirus.

Taking a cautious approach to reopening the local economy, Marin County is continuing its efforts to move deeper into Phase 2 of reopenings under its shelter-in-place order. The reopening of indoor retail follows the June 5 green light for outdoor faith-based and cultural ceremonies, charter boats, dog parks, swimming pools, and a wider range of outdoor recreational businesses to proceed.

Indoor retail will be allowed if proprietors and store managers strictly limit patron assembly inside businesses and take all recommended public health precautions. This includes limiting occupancy to 50% capacity or less, upholding physical distancing and facial covering requirements, installing protective screens where maintaining 6 feet of distance is not possible, among other requirements.  Previously, the only indoor retail businesses allowed to operate were those deemed essential business (such as grocery stores) or those conducting an essential governmental function.

Indoor cleaning services, such as housekeeping and janitorial services, will be allowed to operate with limitations and conditions. Some examples of the limitations and conditions include:

  • Cleaning of residential properties must take place when the resident is not home;
  • Commercial properties cannot have a tenant or member of the public present in the immediate office or space during cleaning, and;
  • Cleaning and janitorial services shall follow all applicable state and federal guidelines, including the COVID-19 Industry Guidance: Limited Services and the safer cleaning methods set forth by the California Department of Public Health.

Further guidance for indoor cleaning services will be posted on on Friday, June 12.

Businesses and organizations preparing to reopen must complete a Site-Specific Protection Plan (SPP) to define how a business will reopen in a safe and clean manner for patrons and employees. A SPP plan template is available on to guide businesses through the planning process. The template combines state-level guidance published in the California State Resilience Roadmap and local Marin County public health policies, including the current shelter in place order and facial covering requirement.

An overview of business sector reopenings is available on Businesses and activities are allowed to proceed under the current shelter-in-place order through amendments to the allowable business and allowable activity appendices.

Marin County Public Health staff is constantly monitoring public indicators of COVID-19 to inform future business reopening phases. As the State of California allows for higher-risk activities, Public Health works with industry leaders to develop reopening guidelines that consider the latest COVID-19 activity and special considerations for Marin’s more vulnerable populations.

More Information About Businesses Reopening:

The Marin County Department of Health and Human Services’ coronavirus website remains the authority for local COVID-19 case data and medical information.

Stay Informed

Visit the City of Novato COVID-19 webpage at to sign up for email or text message updates from the City, as well as for information on impacts to City services, City facility closures and cancelled and postponed events, what to do if you are feeling sick, and tips on how to reduce your risk of exposure.

Novato businesses and workers impacted by COVID-19, visit for a listing of resources including information regarding unemployment, disability and paid family leave benefits; small business loans and grants; tax assistance; non-profit support; as well as information on workplace health and safety.

For up-to-date information on what other local agencies are doing in response to COVID-19, please visit the following websites:

Marin Health and Human Services:
Novato Unified School District:
North Marin Water District:
Novato Sanitary District:
Marin Transit:
Golden Gate Transit:

Return to full list >>

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer