The Novato Police Department Lobby is open. All other City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

COVID-19 (novel coronavirus) information and resources


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Coronavirus Status Update: March 12, 2020

Post Date:03/12/2020 7:07 PM

The City of Novato continues to work closely with the County of Marin, Marin Health and Human Services (HHS) and other local partners to monitor and respond to COVID-19, commonly known as novel coronavirus. We remain dedicated to providing the best possible service to our community, and we ask for your patience and understanding as some services will be altered or postponed in the interest of public health as we evaluate the risk to our community.

The City has created a webpage at that will be updated as new information becomes available and includes a link to updates from Marin HHS (the official source of County of Marin coronavirus updates), the local COVID-19 hotline phone number and email address, City news updates, tips on how to reduce your risk, frequently asked questions and more.

Additionally, look for updates from the City on Facebook, Twitter & Nextdoor.

COVID-19 Status in Marin County

As of March 11, 2020, there are three confirmed cases of COVID-19 among Marin County residents. The two newest cases live with Marin’s first reported case, who was a passenger on the Grand Princess – Mexican Rivera cruise ship that experienced an outbreak of COVID-19. The newly diagnosed cases had been isolated in their home and are experiencing mild symptoms but do not require hospitalization.

Marin Public Health opened a COVID-19 testing facility to enhance countywide capacity for testing. Individuals referred by their physicians can complete drive-through testing without having to get out of their vehicle.

What the City is Doing to Prepare for COVID-19

  • Increasing cleaning schedule and sanitation efforts at City facilities.
  • Promoting hand-washing and good hygiene at City facilities, restrooms and counters.
  • Cancelling or postponing large, non-essential indoor and outdoor events & meetings.
  • Coordinating outreach and information updates with Marin HSS.
  • Developed a COVID-19 webpage for the community with information on health resources available and City updates.
  • Participating in regular conference calls with the County and other regional response agencies to stay up-to-date and prepared to implement strategies to protect and inform our community.
  • Sharing information with City staff on prevention strategies that emphasize hand-washing and staying home if they aren't feeling well.

As a reminder, the Margaret Todd Senior Center at 1560 Hill Road will remain closed through Monday, March 16, 2020. The Novato Live Concert at City Hall on Saturday, March 14, 2020 and the Irish Dinner at Margaret Todd Senior Center on Tuesday, March 17, 2020 have been cancelled. We will re-evaluate all other upcoming activities, events and closures early next week and provide updates as they become available, as well as post cancellations on

Reduce Your Risk

  • Wash your hands frequently with soap and water for at least 20 seconds, especially before eating, after blowing your nose, coughing, or sneezing.
  • Use an alcohol-based hand sanitizer when soap and water is not available.
  • Cover your cough or sneeze with a tissue or crook of your elbow (not your hands). If you use a tissue, throw it away and wash your hands afterward.
  • Avoid touching your face.
  • Stay home from work or school if you have a fever or are feeling sick.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Get your flu shot to protect against flu.

For additional information and guidance for businesses, people who are sick or at higher risk, skilled nursing facilities and other senior facilities, please visit

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