The Novato Police Department Lobby is open. All other City facilities are currently closed for walk-in service following the Shelter in Place Order for the County of Marin. Please call for details about the services you are interested in. 

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10/30/19: Public Safety Power Shutoff Update

Post Date:10/30/2019 11:25 AM

As of this morning, approximately 95% of Marin County metered locations affected by the October 26 PSPS event have had power restored. A few customers in Novato are still experiencing power outages. PG&E personnel are continuing to inspect power lines in remaining outage areas, repairing any damage sustained during the strong wind event this past weekend. While PG&E is hopeful all remaining Marin customers will have restored power today, extensive damage in certain areas may prevent full power restoration today.

PG&E continues to host a charging station at 115 San Pablo Avenue (Old Hamilton Gym) in Novato from 8am-8pm

San Francisco-Marin Food Bank has set up an emergency food pop-up at PG&E's Charging Center in Novato at 115 San Pablo Avenue (Old Hamilton Gym location). Stop by to enjoy free charging and food while supplies last.

When in Doubt, Throw it Out!

Most Marin residents affected by the October 26 outage were without power for a minimum of 48 hours, and many for 72 hours or more.  Perishable food must remain at 40 degrees Fahrenheit or below to remain safe to eat.  Unless food was kept on ice for the duration of the outage, most perishable food such as meat, poultry, fish, eggs, and leftovers will need to be disposed. Follow USDA guidelines when evaluating each food item for disposal. Residents who receive CalFresh assistance and lost food due to either the October 8 and/or October 26 Public Safety Power Shutoff events may apply for replacement benefits (up to 70%).  To apply for replacement benefits, contact Marin Health and Human Services at (877) 410-8817 or online at

Electric Vehicle owners may recharge their vehicles for free at Marin Clean Energy’s 10 public charging stations at 1125 Tamalpais Avenue in San Rafael. Charging stations will remain free until the majority of power is restored to Marin. Patrons will need to swipe a credit card to initiate charging but will not be charged. On-site staff may ask EV owners to limit charging if there is a line of other customers waiting for charging.

We thank everyone for their patience and cooperation during this event. We will continue to provide information as we receive it.

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